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Privacy Policy

The Recovery Group UK takes the issue of safeguarding your privacy seriously.

In this Privacy Notice, "we", "us" and "our" refer to RGUK C.I.C. This is the name that it is registered under at Companies House


RGUK takes the issue of safeguarding your privacy seriously. This privacy notice tells you what to expect when we collect personal information. We are committed to safeguarding the privacy of our website visitors.

Being transparent and providing accessible information to individuals about how we use personal information is a key element of the Data Protection Act 2018 and the General Data Protection Regulation (Regulation (EU) 2016/679). This Privacy Notice sets out how we will treat your personal information.

This Privacy Notice applies where we are acting as a data controller with respect to the personal data of our website visitors; in other words, where we determine the purposes and means of the processing of that personal data.


Personal information

You may occasionally be asked to supply personal information to the RGUK website. In general, any information you provide to the RGUK site will only be used within RGUK. It will never be supplied to anyone outside RGUK without first obtaining your consent, unless we are obliged or permitted by law to disclose it.

We will hold your personal information on our systems only for as long as is necessary and will remove it in the event that its purpose has been met.

What we do with personal information

We use personal information that you give us to answer your enquiries, and provide you with information you have requested.

We may occasionally commission other organisations to provide limited services on our behalf, such as performing statistical analysis or providing other essential elements of the site. We will only provide those organisations with the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Third party websites 

Our website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Changes to our Privacy Notice

We keep this document under regular review and in line with any legislative changes and will place any updates on this webpage. You should check this page occasionally to ensure you are happy with any changes to this policy.


Who we are and how to contact us

RGUK is registered in England and can be contacted as follows:


By email: 

Call: 07855 305604/07712 479846

By post: RGUK, C/O 126 Station Street, Burton upon Trent, DE14 1BX

How to change your preferences

You can contact us to change your preferences at any time. This includes requests to object to processing, to be forgotten [right to be deleted], for your data to be corrected, or to transfer your data to another platform.  We take your rights seriously and will always reply promptly and professionally.


You also have the right to raise any concerns about our processing of your personal data with the Office of the Information Commissioner (ICO), details of which are available at:

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